We gladly accept return and exchange requests within 14 days from the date of receipt, provided that the items meet our guidelines and terms & conditions.
Guidelines for Returns & Exchanges:
- Items must be new, unused, and returned in their original packaging with all labels and tags intact.
- While trying garments, please avoid contact with perfumes, sprays, creams, or any chemicals. Shoes must be tried on a soft, clean surface to prevent marks or scratches.
- Hosiery and swimwear will only be accepted if the hygiene seals are intact.
- Shoes must be returned in their original, undamaged box (considered part of the product).
- Returned items must be free from pet hair, scratches, or damage. Please keep them away from animals.
- Sale or promotional items are not eligible for return or exchange.
- Orders purchased using store credit are not eligible for additional discounts.
Refund Policy:
We do not issue cash refunds. Instead, returns are credited in the form of store credit, valid for 6 months and non-transferable to another account.
Please Note:
- Items that are worn, used, soiled, or damaged will not be accepted.
- Returns will also be refused if garments have not been cared for according to the label instructions (washing, ironing, dry-cleaning).
- Each item will be carefully inspected upon return. If it does not meet our guidelines, it will be shipped back to you.
- If approved, a credit note will be issued to your LittleTags Luxury Wallet and emailed to you.
Collection of Returns / Exchanges :
- Return shipping costs are the responsibility of the customer.
- For convenience, we can arrange a collection from your home. Simply contact us at info@littletagsluxury.com or +91-8447722222.
- A nominal fee of INR 500 (for parcels up to 5 kg) will be deducted from your store credit if you choose our courier service.
Returns Address :
LittleTags Luxury – Returns Department
Sparsh India Couture, Plot No. 84, Second Floor,
F.I.E. Patparganj Industrial Area,
New Delhi – 110092, India
Exchanges :
- To exchange an item for a different size, please return the original product as per the guidelines above.
- Once received, we will reserve the requested size (subject to availability) and ship the replacement to you at no extra delivery cost.
- Please note: Only one exchange per order is allowed.
Timelines :
- Returns will be processed within 3 business days of receiving your parcel, provided all conditions are met.
Price Adjustments :
We are unable to refund the difference if an item goes on sale after your purchase.
Damaged / Incorrect Items on Arrival :
If you receive a faulty, defective, or incorrect product, please inform us within 24–48 hours of delivery with supporting photos. In such cases, we will arrange collection at no additional cost.
Packaging Condition :
Items must be returned in their original branded packaging, such as dust bags, shoe boxes, or protective covers.
